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Online Survey "Post Care" Free Assessment
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PostCare Survey

If you have already received care from Quality Home Health,
we would like you to answer these questions about our services.

[Please take our PreCare Survey, if you have never
used Quality Home Health before.]



1. Did you receive home care services for (check one):

Less than 1 month
1 to 3 months
3 to 6 months
6 months to 1 year
Greater than 1 year



2. I felt the number of visits made was:
  Just Right Too Many Too Few N/A
Nurse
Nursing Aid
Physical Therapist
Occupational Ther.
Speech Therapist
Med. Social Worker
Private Duty


3. My questions and concerns were answered promptly and politely: Yes      No


4. I was given all the information I needed to manage my care at home before being discharged from Quality Home Health: Yes      No


5. The financial arrangements were handled in a satisfactory manner: Yes      No


6. QUALITY OF CARE:
(please rate the services you received)

  • 3 = Above expectations
  • 2 = Expectations Met
  • 1 = Below expectations
  3 2 1 N/A
NURSING SERVICES:        
  Nurse
  Nursing Aid
THERAPY SERVICES:        
  Physical Therapist
  Occupational Therapist
  Speech Therapist
MEDICAL SOCIAL WORKER:
PRIVATE DUTY SERVICES:        
  Certified Nursing Aid
  Home Management Assistant
  Bathing Service
  Other


7. ATTITUDE:
(please rate the services you received)

  • 3 = Above expectations
  • 2 = Expectations Met
  • 1 = Below expectations
  3 2 1 N/A
NURSING SERVICES:        
  Nurse
  Nursing Aid
THERAPY SERVICES:        
  Physical Therapist
  Occupational Therapist
  Speech Therapist
MEDICAL SOCIAL WORKER:
PRIVATE DUTY SERVICES:        
  Certified Nursing Aid
  Home Management Assistant
  Bathing Service
  Other
OFFICE:        
  Receptionist
  Office Nurse
  Other


8. OVERALL SERVICE:
(please rate our OVERALL service)

  • 3 = Above expectations
  • 2 = Expectations Met
  • 1 = Below expectations
  3 2 1 N/A
OVERALL SERVICE


9. I would contact QHH if I needed home care again: Yes      No


10. Have you shared with your physician your feelings about our agency and the care you received?

Yes      No
Positive      Negative
If negative, what was the problem?  



11. Did you receive equipment or supplies? Yes      No
If yes, who was your supplier?  
Were you pleased with your supplier?  Yes      No


12. Is there anyone you can think of now who might be in need of our assistance? Name:  
Phone: 


13. How were you referred to our agency? Doctor
Hospital
Nursing Home
Friend/ Relative


14. Comments:


   

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(815) 942-1256 | Fax (815) 942-5203
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